Privacy Notice
Version 1 HQ, LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This privacy notice outlines our practices regarding the collection, storage, use, and sharing (“processing”) of your information when you utilize our services (“Services”). By accessing our website at https://v1hq.net, or any affiliated website linking to this privacy notice, and engaging with us through sales, marketing, or events, you consent to the terms outlined herein.
Your privacy rights and choices are important to us. This notice serves to inform you of our policies and practices. Should you have any questions or concerns after reviewing this notice, please do not hesitate to contact us.
SUMMARY OF KEY POINTS
This summary highlights key aspects of our privacy notice, providing an overview of our practices. For detailed information on specific topics, please click the corresponding links or utilize the table of contents for easy navigation.
- What information do we collect? We may process information based on your interactions with our Services, your preferences, and the features you utilize. Learn More
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we receive any information from third parties? We do not receive any information from third parties.
- How do we process your information? Your information is processed to deliver, enhance, and manage our Services, as well as for communication, security, fraud prevention, and legal compliance. Learn More
- In what situations and with which parties do we share personal information? We may share information with specific third parties in particular circumstances. Learn More
- How do we keep your information safe? While we implement organizational and technical measures to protect your information, we cannot guarantee absolute security against unauthorized access. Learn More
- What are your privacy rights? Depending on your geographic location, you may have rights regarding your personal information as per applicable privacy laws. Learn More
- How do you exercise your rights? You can exercise your rights by filling out our data subject request form or contacting us directly. We will handle your requests under applicable data protection laws.
For a comprehensive understanding of our information practices, please review the full notice.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide when registering for our Services, expressing interest in our products and Services, participating in activities, or contacting us. This may include names, phone numbers, email addresses, usernames, contact preferences, billing addresses, debit/credit card numbers, and contact/authentication data.
Sensitive Information
We do not process sensitive information.
For further details on our data collection practices, please continue reading the full notice.
Payment Data
When you make purchases through our platform, we may collect necessary data to facilitate payment transactions, including your payment instrument number and associated security code. All payment data is securely stored by trusted third-party payment processors such as PayPal, Stripe, Square, and Shopify Payments. For more details on how these processors handle your data, please refer to their respective privacy notices: PayPal, Stripe, Square, and Shopify.
Social Media Login Data
We offer the option to register using your social media account details, such as Facebook, Twitter, or other platforms. If you choose this method, we will collect the information outlined in the “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” section below. All personal information provided to us must remain truthful, complete, and accurate. Any changes to this information should be promptly communicated to us.
Information Automatically Collected
Certain information, such as your Internet Protocol (IP) address and device characteristics, is automatically collected when you interact with our Services. This information, while not personally identifiable, includes device and usage details such as browser type, operating system, language preferences, referring URLs, and geographic location. We utilize this data to maintain service security, optimize performance, and for internal analytics and reporting purposes.
Additionally, we employ cookies and similar technologies to gather information. For more information on our cookie usage, please refer to our Cookie Notice here.
Details of Information Collected
- Log and Usage Data: Our servers automatically collect service-related information, including diagnostic, usage, and performance data, recorded in log files. This may encompass IP addresses, device details, browser settings, and user activity within the Services.
- Device Data: We gather device-specific information such as IP addresses, device identification numbers, location data, and hardware configurations, depending on the device used to access our Services.
- Location Data: We may collect location information, either precise or imprecise, depending on your device settings. This may include GPS-derived geolocation data based on your IP address. You have the option to opt out of this data collection, but it may limit certain functionalities within the Services.
Your privacy and data security are paramount to us. Should you have any inquiries or concerns regarding our data practices, please feel free to reach out to us.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to deliver, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. Additionally, we may process your information for other purposes with your consent.
We process your personal information for various purposes, depending on your interaction with our Services:
- Account Management: We process your information to facilitate account creation, authentication, and overall account management, ensuring the smooth operation of your account.
- Feedback Requests: Your information may be processed to request feedback and engage with you regarding your experience using our Services.
- Marketing Communications: Personal information provided to us may be used for marketing purposes in line with your preferences. You have the option to opt out of receiving marketing emails at any time.
- Targeted Advertising: We may process your information to tailor personalized content and advertisements based on your interests and location. For more details, please refer to our Cookie Notice: Cookie Notice.
- Service Protection: Information processing is conducted to safeguard our Services, including fraud monitoring and prevention efforts.
- Usage Trends Analysis: Information about your usage patterns is processed to gain insights into how our Services are utilized, aiding in continuous improvement efforts.
- Marketing Campaign Effectiveness: Your information may be processed to evaluate the effectiveness of our marketing campaigns, ensuring relevance and efficiency.
- Protection of Vital Interests: In certain circumstances, we may process your information to protect the vital interests of individuals, such as preventing harm.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We process your personal information based on valid legal reasons under applicable law, such as your consent, legal obligations, contractual obligations, protection of rights, or legitimate business interests.
If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to outline the legal bases upon which we rely to process your personal information:
- Consent: Your information may be processed if you have provided consent for a specific purpose. You retain the right to withdraw your consent at any time.
- Legitimate Interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests, provided they do not outweigh your fundamental rights and freedoms.
- Legal Obligations: Processing of your information may occur to comply with legal obligations, such as cooperation with law enforcement or regulatory bodies, defense of legal rights, or disclosure in litigation.
- Vital Interests: Information processing may be necessary to protect vital interests, either yours or those of a third party, particularly in situations involving potential threats to safety.
If you are located in Canada, this section applies to you:
In Canada, we may process your information under specific circumstances outlined by applicable law. These circumstances include instances where you have expressly granted us permission (express consent) to utilize your personal information for a particular purpose, or where consent can be inferred (implied consent). You retain the right to withdraw your consent at any time. For further details, please refer to our consent policy.
In exceptional cases, we may be legally permitted to process your information without your explicit consent, including:
- Situations where collection is clearly in an individual’s interests and consent cannot be promptly obtained.
- Investigations about fraud detection and prevention.
- Business transactions provided certain conditions are met.
- Collection contained in a witness statement is necessary for assessing, processing, or settling an insurance claim.
- Identifying injured, ill, or deceased persons and communicating with next of kin.
- Reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
- Circumstances where collection and use with consent may compromise data availability or accuracy, are related to investigating breaches of agreements or contraventions of Canadian or provincial laws.
- Disclosure requirements to comply with legal mandates such as subpoenas, warrants, or court orders.
- Information produced by individuals in the course of their employment, business, or profession, consistent with the original purposes.
- Solely for journalistic, artistic, or literary purposes.
- Publicly available information and specified by regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in specific situations as described below and/or with the following third parties:
- Business Transfers: Your information may be shared or transferred in connection with mergers, sales of company assets, financing, or acquisitions of all or part of our business to another entity.
- Google Maps Platform APIs: In using certain Google Maps Platform APIs (such as Google Maps API, and Places API), we share your information with Google. For more details on Google’s Privacy Policy, please refer to the provided link.
- Business Partners: We may share your information with business partners to provide you with certain products, services, or promotions.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: Your personal information is retained only as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We retain your personal information for the duration necessary to fulfill the purposes stated in this privacy notice unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal requirements). No purpose in this notice necessitates retaining your personal information beyond the duration of your user account.
Upon no longer needing to process your personal information, we will either delete or anonymize such data. In cases where this is not feasible (e.g., information stored in backup archives), we will securely store your data and isolate it from further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We implement technical and organizational security measures to protect your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
We utilize appropriate and reasonable technical and organizational measures to ensure the security of the personal information we process. Despite these efforts, we cannot fully guarantee that unauthorized third parties will not compromise our security measures or your information.
Specific areas of concern include:
- User Accounts: Protect your account with a strong, unique password and restrict access to your devices and browsers.
- Data Transfers: While we strive to use commercially acceptable means to protect your personal information during transmission, no method of electronic transmission or storage is 100% secure.
In the event of a data breach, we have established procedures to address such incidents in compliance with applicable data protection laws.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights related to accessing, rectifying, deleting, or controlling your personal information. You can review, change, or terminate your account at any time.
If you are located in the EEA or UK, you have specific rights under applicable data protection laws, including:
- Right to Access: Request access to your data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restriction of Processing: Request limitation on processing your data.
- Right to Data Portability: Request transfer of your data to another party.
- Right to Object: Object to the processing of your data under specific conditions.
To exercise any of these rights, don’t hesitate to get in touch with us using the provided contact details. We will respond to your requests in compliance with applicable data protection laws.
If you are located in Canada, you also have certain rights under applicable data protection laws. These include:
- Right to Access: Request access to your data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Withdraw Consent: Withdraw your consent to processing at any time.
To exercise these rights, please get in touch with us. We will handle your requests under applicable data protection laws.
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we may update this notice to reflect changes in our practices or legal requirements.
We may update this privacy notice from time to time to reflect changes in our information practices. We will notify you of significant changes through appropriate channels, and the updated version will be effective as soon as it is accessible. We encourage you to review this notice periodically to stay informed about how we protect your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us at:
Version 1 HQ, LLC
Email: info@v1hq.net
If you are located in the EEA or UK, you can contact our Data Protection Officer (DPO) at info@v1hq.net.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to, update, or delete your personal information at any time. To do so, please contact us using the contact details provided above.